Shipping policy

PUSCA Shipping & Delivery Policy

Thank you for choosing PUSCA for your luxury jewelry. We are dedicated to providing a seamless shopping and delivery experience. Please review our Shipping and Delivery Policy, which applies to all orders placed.

1. Standard Delivery & Estimated Timeframes

  • Standard: Standard delivery is complimentary on all orders.
  • Estimated delivery time: 7–15 business days from dispatch.
  • For regional or remote areas, please allow an additional 2 business days.

2. Dispatch Time

  • Orders are dispatched within 2-4 business days of purchase, subject to product availability and any unforeseen circumstances.
  • A confirmation email with tracking details will be sent once your order has been shipped.

3. Delays Beyond Our Control

  • PUSCA cannot be held responsible for delays caused by:
    • Courier or postal service disruptions
    • Severe weather or natural disasters
    • Customs inspections or other external factors
  • We will always do our best to ensure timely delivery despite these circumstances.

4. Business Days & Public Holidays

  • Delivery estimates are based on business days only, excluding weekends and public holidays.

5. Parcel Acceptance & Signature Requests

  • If you may not be home to accept your delivery, you can:
    • Request a signature upon delivery for added security.
    • Opt to have your parcel redirected to your local Post Office for collection.
  • Please contact our Customer Care Team prior to dispatch to arrange these options.

6. Peak Periods

  • During peak times, such as holiday seasons or promotional events, order processing and delivery may take an additional 2–5 business days.
  • We appreciate your patience during these busy periods.

7. Shipping to 3rd worldline countries

  • Orders follow the same terms as America.
  • Customs & Duties:
    • Orders over $1000 may incur GST and/or duty fees.
    • Customs clearance is the responsibility of the recipient.

8. Order Amendments & Inquiries

  • Once an order is placed, product, customer, or delivery details cannot be amended.
  • For any inquiries about your order, please contact:

contact@puscajewels.com and puscajewels@gmail.com..

9. Currency & Pricing

  • All prices are listed and charged in USD.

10. Shipping Address

  • PUSCA ships to all addresses Worldwide.

By placing an order with PUSCA, you acknowledge and agree to this Shipping and Delivery Policy. We are committed to ensuring your luxury jewelry reaches you safely and efficiently.

This policy is subject to change without prior notice. We recommend reviewing it periodically for updates.

Thank you for choosing PUSCA—where elegance and exceptional service meet.